Tech Support

Congratulations! As a member of CVBA, each team is given their own individual website.  

As a result, you are also now a member of the Home Teams Online (HTO) family.

If you need tech support at any time, you may contact the HTO tech support.

 

HTO:  800-486-0505 (Mon-Fri 9am-8pm EST), or email by clicking  https://www.hometeamsonline.com/sportswebsites/ContactForm.asp?page=customedit

 

Remember, when you log in, you are taken directly to your Network Center page, which is your "home" for your webmaster administrative duties.

 

Also, changes to your website are done in real-time. At any time, you can click the purple View Website tab in the upper right corner of every page. This will show you how your information looks on your Website.

 

FAQ:

 

I forgot my password: Go to the main Home Teams Online webpage (http://www.hometeamsonline.com). In the top right corner, enter your email address as your username.  Click on the Forget hot link under the Password box to reset your password.

 

Which games do I list on my schedule?  Please only list your home games.  When you select your opponent from the dropdown list and save the game, your game will automatically be linked and posted on your opponent's schedule.

 

I don't see my opponent in the dropdown when I try to schedule my home game: Please contact the website administrator immediately! Do not type them in as a non-league opponent - the game will not link to CVBA.

 

I have more than one team, and I want to change the default for my Active team:  when you log in to HTO, you are logging in as webmaster for all of your teams, past and present.  You will need to select the team for which you are entering information.

Go to your Network Center page.  Scroll down that page until you see the My HQ's box.  Your Active team will have a blue button in front of the team name. Your other teams will have a gray Login button in front of their names. If necessary, click on the Gray button to log in to the desired team.  Now click on the blue Details button (with the yellow star). A text box will open. Click on the Favorite HQ to set the default. You will now be automatically logged into this team every time you log in to HTO.

 

I want to invite others to help manage my website:  From the Network Center page, scroll down to My HQ's. Click on the blue People and Roles tab at the end of the team name. Under the Webmaster section, you will see your name. Next to it, click on the blue button: Add a Webmaster.  Enter the name and contact information and click Invite.  An email will be sent to that person, inviting them to accept the role.

 

I need to password-protect my roster page:  

On the Network Center page, go to Account Info & Upgrades>Website Password.

In Section (2), click Add Special Security to a new page.

Click the Select a Page dropdown, and select Roster.

Pick one or more groups to assign the password to & click Set Protection.

In Section (3), select Use One Password for ALL groups, and enter one password.

Click SAVE SETTINGS to make your changes live.

Visitors will see a Show Roster link that they can click. Here they will enter the password to view the Roster.

When someone is asked for the password, they can click to request the password. This will send you a message that reads, "Hello, I would like to request the password for your roster." Only give the password if you know the person making the request.

 

 

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